Privacy Policy

1. Scope

This Policy applies to information collected through the Site and related communications (e.g., forms, emails). It does not apply to third-party sites you may reach through links on our Site.

2. Important Note About Medical Information

DoctorsDoctor is not a healthcare provider and the Site is not designed to collect protected health information (PHI).

Do not submit medical records, diagnoses, insurance details, or other sensitive health information through our forms.

3. Information We Collect

A) Information You Provide

We may collect information you provide directly, such as:

• Contact information (name, email, phone number)
• Messages submitted through contact forms
• Nomination submissions (e.g., nominating clinician name/credentials, practice details, nominee details)
• Correction requests (e.g., details about an alleged inaccuracy and supporting links)

B) Information Collected Automatically

When you use the Site, we may automatically collect:

• Device and browser information
• IP address and approximate location (e.g., city/state)
• Pages viewed, referral URLs, and interaction data
• Cookies and similar tracking technologies (see "Cookies" below)

C) Information From Third Parties

We may receive information from:

• Service providers (e.g., hosting, analytics, spam protection)
• Public sources you reference in a correction request (e.g., a medical board link)

4. How We Use Information

We may use information to:

• Operate and maintain the Site
• Respond to inquiries, nominations, and correction requests
• Improve Site content, usability, and security
• Monitor for fraud, abuse, or prohibited automated activity
• Communicate about operational notices

5. How We Share Information

We may share information:

• With vendors and service providers who help run the Site (hosting, analytics, email delivery, security)
• If required by law, subpoena, or legal process
• To protect rights, safety, and integrity of DoctorsDoctor and users
• In connection with a merger, acquisition, or asset sale (with appropriate safeguards)

We do not publish nominators' personal details on public doctor pages unless you explicitly consent (or unless required to address abuse or fraud).

6. Cookies and Analytics

We may use cookies and similar technologies for:

• Essential site operation
• Analytics to understand traffic and improve the Site
• Security and spam prevention

You can control cookies through your browser settings. Some features may not work properly if cookies are disabled.

7. Data Retention

We keep information only as long as necessary for the purposes described in this Policy, including award-process integrity, dispute handling, and legal compliance.

8. Security

We use reasonable safeguards designed to protect information, but no system is 100% secure. Please use caution when sending information online.

9. Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn we collected such information, we will delete it.

10. Your Choices

Depending on where you live, you may have rights to access, correct, or delete certain information (subject to exceptions).
To make a request, contact: Help@DoctorsDoctor.com

11. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you may have rights including: right to know/access, delete, correct, and opt out of sale/sharing (as defined by California law).

We do not sell or share personal information as defined by California law.

Privacy requests:
Email: Help@DoctorsDoctor.com

12. International Visitors

If you access the Site from outside the U.S., your information may be processed in the United States, where privacy laws may differ.

13. Changes to This Policy

We may update this Policy from time to time. We will post the updated version with a new "Last Updated" date.

14. Contact

Questions or requests:
Email: Help@DoctorsDoctor.com